{"id":11468,"date":"2026-07-03T10:53:19","date_gmt":"2026-07-03T08:53:19","guid":{"rendered":"https:\/\/www.alma-group.com\/article\/the-non-delivery-sms-transparency-at-the-heart-of-your-deliveries\/"},"modified":"2026-07-03T11:36:35","modified_gmt":"2026-07-03T09:36:35","slug":"the-non-delivery-sms-transparency-at-the-heart-of-your-deliveries","status":"publish","type":"blog","link":"https:\/\/www.alma-group.com\/en\/article\/the-non-delivery-sms-transparency-at-the-heart-of-your-deliveries\/","title":{"rendered":"The Non-Delivery SMS: Transparency at the Heart of Your Deliveries"},"content":{"rendered":"\n<p>In addition to the \u201cI\u2019m on my way\u201d text message, our solution goes a step further with a non-delivery text message: if delivery is not possible (customer absent, blocked access, etc.), an automatic message is sent to the end customer to notify them and offer an immediate rescheduling option.<\/p>\n\n<p>For the customer: clear and immediate information.<\/p>\n\n<p>For your teams: fewer unnecessary calls and optimized delivery routes. For everyone: a smooth, stress-free delivery experience. <\/p>\n\n<p>One small detail that makes all the difference!<\/p>\n","protected":false},"featured_media":11430,"template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[91],"brands":[133],"class_list":["post-11468","blog","type-blog","status-publish","has-post-thumbnail","hentry","category-news-en","brands-deliver-up-en"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/blog\/11468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/types\/blog"}],"version-history":[{"count":1,"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/blog\/11468\/revisions"}],"predecessor-version":[{"id":11469,"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/blog\/11468\/revisions\/11469"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/media\/11430"}],"wp:attachment":[{"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/media?parent=11468"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/categories?post=11468"},{"taxonomy":"brands","embeddable":true,"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/brands?post=11468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}