{"id":11466,"date":"2026-07-03T10:55:03","date_gmt":"2026-07-03T08:55:03","guid":{"rendered":"https:\/\/www.alma-group.com\/article\/the-rating-sms-the-customer-experience-doesnt-end-with-delivery\/"},"modified":"2026-07-03T11:35:19","modified_gmt":"2026-07-03T09:35:19","slug":"the-rating-sms-the-customer-experience-doesnt-end-with-delivery","status":"publish","type":"blog","link":"https:\/\/www.alma-group.com\/en\/article\/the-rating-sms-the-customer-experience-doesnt-end-with-delivery\/","title":{"rendered":"The Rating SMS: The customer experience doesn&#8217;t end with delivery!"},"content":{"rendered":"\n<p>After each delivery, an automated text message invites your customer to share their review via a direct link to your reviews page.<\/p>\n\n<p>Why does it work?<\/p>\n\n<p>Streamlined collection of customer feedback with just one click.<\/p>\n\n<p>Increased visibility thanks to positive online reviews.<\/p>\n\n<p>Continuous improvement in the quality of our service.<\/p>\n\n<p>A short text message, a big impact on building customer loyalty and boosting performance!<\/p>\n","protected":false},"featured_media":11435,"template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[91],"brands":[133],"class_list":["post-11466","blog","type-blog","status-publish","has-post-thumbnail","hentry","category-news-en","brands-deliver-up-en"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/blog\/11466","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/types\/blog"}],"version-history":[{"count":1,"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/blog\/11466\/revisions"}],"predecessor-version":[{"id":11467,"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/blog\/11466\/revisions\/11467"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/media\/11435"}],"wp:attachment":[{"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/media?parent=11466"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/categories?post=11466"},{"taxonomy":"brands","embeddable":true,"href":"https:\/\/www.alma-group.com\/en\/wp-json\/wp\/v2\/brands?post=11466"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}